Privacy Policy

Who we are

Mon Catalan Studios LLC ("we", "us", or "our") operates Art Scout at useartscout.com. This Privacy Policy explains the personal information we collect, how we use it, and the choices available to you.

What information we collect

When you register for and use Art Scout, we may collect:

• Account information — your email address, username/display name, and account-security information. Passwords are stored as secure hashes rather than plain text.
• Profile information — information you choose to add to your client or artist profile, such as location, biography, creative disciplines, medium, experience, availability, service area, profile image, and portfolio content.
• Project and application information — projects you post, projects you apply for, application messages, application status, budgets, categories, desired mediums, project locations, and related marketplace activity.
• Messages and reviews — communications and reviews you submit through the Service.
• Media and portfolio information — images and other information you upload or provide for your portfolio or profile.
• Payment-related information — information associated with purchases made through our payment provider if Art Scout offers paid platform features. Payment-card details are handled by the payment provider rather than stored directly by Art Scout.
• Technical and security information — information needed to operate and secure the Service, which may include IP address, request metadata, authentication/session information, and security logs.
• Authentication cookies — cookies used to keep you signed in and maintain secure sessions.

How we use information

• To provide, maintain, and secure the Art Scout Service.
• To let clients and artists create profiles, post projects, discover opportunities, apply, communicate, share portfolio work, and review marketplace interactions.
• To help match users with relevant artists and projects, including by location and project preferences.
• To send account and security emails, including email-confirmation and password-reset messages.
• To process paid platform features if they are offered.
• To prevent abuse, investigate technical problems, and improve the Service.
• To comply with applicable legal obligations.

How we share information

We do not sell your personal information. We may share information as needed to operate the Service, including:

• With service providers that support hosting, media storage, email delivery, payment processing, security, location autocomplete, and other infrastructure.
• With other Art Scout users when you choose to publish profile or portfolio information, post or apply to a project, communicate, or submit a review.
• When required by law, legal process, or reasonably necessary to protect the rights, safety, and security of users, the Service, or others.

Data retention

We retain information for as long as reasonably necessary to provide and secure the Service, maintain marketplace and transaction records, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by type of information. You may contact us to request deletion or other action regarding your account; some records may need to be retained where permitted or required by law or for legitimate security, fraud-prevention, transaction, or dispute-resolution purposes.

Your privacy choices and rights

Depending on where you live, applicable law may give you rights concerning your personal information, which can include rights to request access, correction, deletion, restriction, objection, or a portable copy of certain data. We may need to verify your identity before completing a request, and some exceptions may apply.

To make a privacy request, contact us at [email protected].

Security

We use measures intended to protect account and personal information, including HTTPS, HttpOnly authentication cookies, access controls, and hashed passwords. No internet service can guarantee absolute security.

Changes to this policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "last updated" date. Where required, we will provide additional notice of material changes.

Contact us

If you have questions about this Privacy Policy, contact us at [email protected].